Regency Nursing - Frequently Asked Questions

What does Medicare Cover?
For eligible residents needing skilled nursing care, Medicare Part A coverage will pay for a semi-private room, meals, nursing services, rehabilitation services, medications, and supplies and medical equipment for the first 20 days. From the 21st day to the 100th day, the resident will pay a daily co-insurance rate. After 100 days, Medicare no longer pays. If a resident has coverage under Medicare Part B and is eligible for the services provided, he or she will be responsible for 20 percent of the total charges for some of the following services: occupational therapy, speech therapy and physical therapy along with medical supplies.

How is eligibility for Medicare Part A benefits determined?

1.	The resident must have a Medicare card that reads hospital insurance.
2.	The resident's physician must certify that the resident needs skilled care on a continuing basis.
3.	A minimum of three consecutive days (not counting the day of discharge) must be spent in a hospital no longer than 30 days prior to entering the skilled nursing center.
4.	The need for skilled care must relate to the reason for hospitalization.

What is your staff to resident ratio?
Most states set requirements for staff-to-resident ratios; therefore, the numbers vary nationwide. We base our staff-to-resident ratios on factors such as the acuity level of our residents, the layout of the building and the number of residents under our care.

What are your visiting hours?
Visiting hours are between the hours of 9 a.m. and 9 p.m.

What types of activities are offered?
Activities such as parties, movies, exercise classes, musical programs, religious services and craft classes are offered on a daily basis. Outings to local attractions and community and cultural events are also offered.

Is cable television available?
Hookups are available for cable service in resident rooms.

Are beauty/barber shop services provided?
Yes, most of our facilities offer beauty/barber shop services.

Can I bring furniture from home?
Yes, we encourage people to add personal touches to their room by bringing mementos from home. However, items must comply with the center's fire and electrical codes.

How often is laundry done?
Laundry is cleaned daily with a 24-hour turn around.

Can family members dine with their loved ones at the center?
Yes, family members can dine at the facility for a minimal charge. Guest meal tickets can be purchased from the receptionist.

Can family members take their loved one out of the center for outings?
Of course, residents are encouraged to go on outings. If an overnight stay is planned, however, please inform the center and inquire about any policies regarding overnight stays.

The nursing and rehabilitation facilities listed on this web site are independently owned. Regency Nursing and Rehabilitation Centers, Inc., or its affiliate, Windsor Nursing and Rehabilitation Centers, Inc., is independently contracted by the respective facility owners to serve as the managing agent for the applicable facility. All personnel employed at each facility are employees of the respective facilities. Each facility is an independently licensed and certified nursing facility and Medicare/Medicaid Provider.

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